They String Leaves of Trust, Thriving in the Sunlight
Publisher: Release time:2024-11-28
Today
The splendor of the city
Is graced by the efforts of property management personnel

Active response to police stations
And prompt answer
To the call for help from proprietors
Property management staff are going all out

Binjiang Property staff
Will not be impatient about trivialities
Nor will they falter at the intricacies
Or falter
Before difficulties

With sincerity and kindness
They string leaves of trust
Thriving in the sunlight

A Lost Senior Resident



Recently, the order section of Hangzhou The City Star received an urgent collaborative search notice from Sijiqing Police Station, stating a senior resident within the jurisdiction left home alone and didn’t come back. Considering the advanced age and declined memory of the senior resident, his family members were very worried that he might forget the way back home.

The police station checked the surveillance footage and identified the senior resident who was then near The City Star on Qianjiang Road. The police immediately contacted the order section of The City Star. In about ten minutes, Yang Wei and He Chaofan, both order team members of The City Star, discovered the senior resident at the gate sentry and reported to the police station without delay.

The property management staff offered bread and water to the senior resident and stayed with him until his family members arrived. The family members of the senior resident expressed their gratitude to Binjing Property staff for their timely and careful help.

A Camera



A resident of Hangzhou Yayue Mansion was extremely anxious as she accidentally threw her camera along with garbage due to negligence.

The helpless resident sought help from the security guards. To her surprise, the security guards Hu Qing and Sun Junwei promptly responded to her request and reviewed the surveillance footage immediately. Later, they rummaged through dozens of trash bins and finally found the proprietor’s camera, with all photographs inside remaining intact.

The proprietor feels the family-like warmth from the enthusiastic and professional services offered by property management staff and is deeply impressed by their service awareness and work efficiency.

A Pot of Prosperity Tree



In Thousand Island Lake Palais’ de Orient, Mr. Fang bought a pot of prosperity tree when moving into his new home but left it in the unit lobby for a long time, after which it was lost. Mr. Fang reported the matter to the steward Wu Jing, who promptly assisted in the search. Unfortunately, as the search failed, they had to resort to reviewing surveillance footage, which was an arduous work considering the considerable time span. The steward Wu Jing and the surveillance room staff member Wang Xiaohua didn’t shrink from it and finally found the prosperity tree and sent it to Mr. Fang in person. Their work and efforts embody their professional service ethos, which is well appreciated by the proprietor.
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